Privacy Policy

1. Introduction

Welcome to Memind.ai ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web and mobile application Memind.ai, which serves as your personal memory extension.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, password, and profile details when you register.
• Memory Content: Documents, text, website content, database information, meeting transcripts, and other knowledge you store in your Memory Boxes.
• Communication Data: Messages, feedback, and contact form submissions.
• Usage Data: Information about how you interact with our services, including features used and preferences.
• Device Information: Device type, operating system, browser type, and IP address.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our memory storage and retrieval services.
• Process and store your memories, documents, and other content in your Memory Boxes.
• Enable sharing features between users, groups, and AI agents as you specify.
• Send reminders and notifications via app, email, or SMS as configured by you.
• Generate meeting minutes and transcripts from your uploaded content.
• Respond to your inquiries and provide customer support.
• Analyze usage patterns to enhance user experience.
• Protect against fraudulent or unauthorized activity.

4. Data Sharing and Disclosure

Your memories and content are private by default. We share your information only in the following circumstances:

• With Your Consent: When you choose to share Memory Boxes or individual memories with other users, groups, or AI agents.
• Service Providers: With third-party vendors who assist in operating our services, under strict confidentiality agreements.
• Legal Requirements: When required by law, legal process, or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure servers, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your memories and account information for as long as your account is active or as needed to provide you services. You can delete individual memories, Memory Boxes, or your entire account at any time. Upon account deletion, we will remove your data within 30 days, except where retention is required by law.

7. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information.
• Export your memories and data.
• Control sharing settings for your Memory Boxes and memories.
• Opt-out of marketing communications.
• Configure or disable reminder notifications.
• Request a copy of your data in a portable format.

8. AI Agent Interactions

When you share memories with AI agents or when AI agents create memories on your behalf, this data is processed according to the same privacy standards. AI-generated memories are clearly marked and can be managed, shared, or deleted like any other memory in your account.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such modifications constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: